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1. Critical thinking refers to your ability to
a. handle stress at work
b. systematically and logically solve a problem
c. systematically solve conflict
d. all of these choices
Your answer, b, is correct.
2. To effectively overcome a problem, you should
a. look at the situation objectively
b. wait and see if it resolves itself
c. ask your supervisor how to best handle the problem
d. try the first solution that comes to mind
Your answer, a, is correct.
3. Employers value employees with critical thinking skills because they can
a. identify problems
b. find solutions
c. find new methods to improve products or services
Your answer, d, is correct.
4. Resolving a problem begins with
a. collecting information
b. managing stress
c. setting expectations
d. none of these choices
5. If your boss asks you to increase the company's low Internet sales, you should
a. start a marketing campaign immediately
b. ask your coworkers for help
c. collect statistical sales information
d. produce a lengthy report about the competition
Your answer, c, is correct.
6. Becoming an effective critical thinker requires
a. an aptitude that you are born with
b. breaking a question or problem into small parts
c. studying critical thinking in school
d. avoiding negative people
7. If you're an executive assistant and your boss calls in a panic because his flight has been canceled, you should
a. collect information about his destination and the time he needs to be there
b. find a solution by researching other airlines
c. find a solution by researching other travel times
8. Brainstorming means
a. working independently to provide a solution for a specific problem
b. working in a group to develop a list of ideas
c. teaching others how to make spontaneous decisions
d. take action to solve a problem
9. Problem solving goes hand in hand with
a. self-awareness
b. team work communication
c. critical thinking
d. flexibility
10. Employers seek employees with critical thinking skills because they are
a. logical and organized
b. people pleasers
c. kind-hearted
